Shipping and Exchange Policy

We provide digital services only. No physical products are shipped as part of any offering.

1. Delivery of Digital Services

All services are delivered virtually and may include:

• Access to a licensed digital assessment
  
• A scheduled online session with a professional coach or consultant
  
• Email communication regarding next steps, resources, or instructions
  
  

Delivery timelines will be communicated by our team after confirmation of payment. You will receive all required information via email, typically within 1–2 business days after your transaction is verified.

2. No Physical Shipping

We do not deliver or ship any physical materials. All deliverables are digital in nature and transmitted electronically.

3. No Exchange or Replacement

Once a service is purchased, it cannot be exchanged, transferred, or replaced.
This applies to all digital access codes, scheduled sessions, or any other part of the service.

We encourage customers to carefully review their decision and consult our team before proceeding with any payment.

4. Support

If you face any issue in receiving or accessing your service, please contact us at [neelam@strengthsmasters.com], and our team will assist you as soon as possible.