We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you interact with our website or services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information:

• Full name
• Email address
• Phone number
• Occupation or designation
• Company name (if applicable)
• Any other information you voluntarily provide through forms or communications

b) Transactional Information:

• Payment confirmation and transaction IDs when you make payments via third-party gateways (we do not store your card or banking information directly)

c) Technical Information:

• IP address
• Browser type
• Access time
• Device identifiers
• Pages visited and time spent on site

This information may be collected directly through forms or automatically via cookies and analytics tools.

2. Use of Information

We use the collected information to:

• Respond to your inquiries and service requests
• Facilitate scheduling, delivery, and support of digital services
• Process payments and send relevant confirmations
• Improve website functionality and user experience
• Send occasional updates or service-related communication (you may opt out)

We do not sell or rent your personal information to third parties for marketing.

3. Data Storage and Security

We implement reasonable security measures to protect your information from unauthorised access, misuse, alteration, or loss. These include:

• Secure servers
• Encrypted communication (HTTPS)
• Role-based data access internally

However, no method of transmission over the internet or electronic storage is fully secure. By using our website, you accept this inherent risk.

4. Disclosure of Information

We may share your data with:

• Trusted third-party service providers (e.g., payment gateways, analytics platforms, email service providers) under confidentiality obligations
• Law enforcement or government authorities, if required by law

We do not share your personal data with advertisers or unrelated third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Understand user behaviour through analytics
• Personalise your experience

You can disable cookies in your browser settings, but some features of the site may not function optimally.

6. Your Rights

You have the right to:

• Access or request a copy of your personal data held by us
• Request correction of inaccurate information
• Withdraw consent or request data deletion (where applicable under law)

To exercise these rights, contact us at: neelam@strengthsmasters.com

7. Third-Party Links

Our website may contain links to third-party platforms (e.g., payment portals, video conferencing tools). We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of our website implies acceptance of the updated policy.

If you have any questions or concerns regarding this policy, please write to us at neelam@strengthsmasters.com.